Part-Time Business Support Assistant (Front Desk Reception)

The City of Littleton is seeking two customer-focused, organized, and adaptable individuals to join our team as part-time Business Support Assistants. Serving as the first point of contact for visitors, residents, vendors, and employees, these positions play a vital role in creating a welcoming and professional experience at the Littleton Center. Business Support Assistants provide front-desk reception services, assist customers in person and over the phone, and support a variety of administrative functions that help city operations run smoothly.

Successful candidates are approachable problem-solvers who enjoy helping others and thrive in a fast-paced environment. They can confidently balance multiple priorities, shift between tasks as needed, and maintain a positive, professional demeanor throughout the day. If you are detail-oriented, dependable, and energized by interacting with a diverse group of people while providing exceptional customer service, this may be the opportunity for you.

Two part-time positions available. Both part-time positions will work 20-25 hours per week to cover front desk reception for the city between the hours of 8 am and 5 pm, Monday through Friday. Exact schedule to be determined based on city needs and the availability of front desk staff. These regular part-time positions are benefits eligible.

About the City of Littleton

The City of Littleton is a vibrant community consistently recognized as one of America’s Best Small Cities, and a top destination for families. Discover some of the remarkable things Littleton has to offer at VisitLittleton.org. With its historic and lively downtown, diverse shopping and dining options, and an extensive network of parks and trails, Littleton boasts a prime location just south of Denver and a short drive to the majestic Rocky Mountains and Colorado ski country. The City of Littleton offers excellent benefits and perks to its employees. For more details, please refer to the 2026 Benefit Guide.

These part-time positions will work 20-25 hours per week and are eligible for benefits, which includes medical, dental, vision, and paid time off, at 20-hour part-time tier rates.

The City of Littleton believes in attracting and retaining the best talent, and its strategies include offering competitive pay and investing in employee growth and learning opportunities. These positions are eligible to participate in citywide trainings and other development opportunities.

In addition to your application, please include a cover letter that describes why you are the best candidate for this position with the City of Littleton.

Hiring pay range $20.50 - $22.00 per hour

This part-time position is non-exempt per FLSA and is eligible for overtime compensation.

Work Schedule: These part-time positions will work a minimum of 20 hours per week, in-person, Monday through Friday covering the city’s reception desk between the hours of 8 am to 5 pm. Exact schedule to be determined based on city needs and the availability of front desk staff.

Application Deadline: Applications will be accepted until finalists are identified or the position is filled, but preference will be given to complete applications received by Wednesday, July 15, 2026. Those who do not apply by this date may or may not be considered.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Welcomes visitors and answers incoming calls, providing information, assistance, and direction in a courteous and professional manner.
• Monitors access to the Littleton Center by tracking visitors, issuing employee, contractor, and visitor badges, notifying staff of arrivals, and directing guests to the appropriate department; performs weekly badge reconciliation.
• Manages shipping, receiving, and mailroom operations to ensure timely and accurate sorting and distribution of mail and packages.
• Assists with badge photo creation for new hires.
• Serves as a member of the Human Resources team, with opportunities to engage in citywide trainings, events, and professional development activities.
• May assist with organizing and planning meetings and events.
• May assist with administrative tasks and projects as needed.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent; and 
• One (1) year of work experience in a customer service and administrative support related position; or  
• An equivalent combination of education, training and work experience that produces the knowledge, skill, and ability to perform the essential duties and responsibilities of the position may be considered. 
• Must be able to pass a pre-employment criminal background check. 

KNOWLEDGE, SKILLS, ABILITIES:

• Outstanding interpersonal skills and ability to build and maintain effective working relationships with customers and staff at all levels. 
• Strong communication skills, both written and oral, including the ability answer high volume phones and remain calm under pressure. 
• Adaptability and ability to manage multiple priorities and deadlines. 
• Ability to maintain confidentiality, and exercise political savvy and discretion. 
• Ability to work independently, set objectives and determine how to proceed. 
• Strong attention to detail and accuracy. 
• Strong computer skills including Microsoft Office applications and the ability to learn and utilize other applications as needed. 
• Ability to operate routine and non-routine office-related equipment. 
• Advanced skills in organization, priority setting and administrative coordination. 

WORKING ENVIRONMENT & PHYSICAL ACTIVITIES: 

• The essential duties for the position are performed indoors in a standard indoor office/reception area environment. 
• Physical activities include the ability to lift, carry, push or pull objects weighing up to 25 pounds with or without assistance.  

Equal Employment Opportunity

The City of Littleton is an Equal Employment Opportunity employer and intends to provide equal employment opportunities to all employees and job applicants regardless of age 40 and over, ancestry, color, disability, gender identity, gender expression, genetic information, marital status, national origin, pregnancy, race, creed, religion, sex, sexual orientation, military status, or any other status protected by applicable law, and to hire and retain the best-qualified individuals without regard to any of these factors. This prohibition includes unlawful harassment based on a protected class. 

The City of Littleton will consider reasonable accommodations throughout the recruitment process and employment. Applicants and employees can request an accommodation by contacting Human Resources at 303-795-3857 or emailing hr@littletongov.org.

Drug- and Alcohol-Free Workplace

The City of Littleton is committed to the health and safety of all its employees. To ensure a safe and productive work environment the city prohibits the use, sale, dispensation, manufacture, distribution or possession of alcohol, drugs, controlled substances or drug paraphernalia on any city premises or worksites. No employee shall report to work or be at work with alcohol or with any detectable amount of prohibited drugs in the employee's system. A detectable amount refers to the standards generally used in workplace drug & alcohol testing. This prohibition specifically includes marijuana, and decriminalized psychedelics whether used for medical purposes or obtained legally under state law.